FAQ - PRE SALES
How long will it take for my account to be active
Your account will be set up within 24 hours of completion of your online details.
What information do I receive upon signup ?
Once your account has been set up, you will receive a comprehensive email, clearly detailing all of the aspects associated with your account, as well as many useful tutorial links to easily get you started with your service with us..
Is it possible to pay via credit card?
Yes.
By signing up, does this bind me to any contracts?
No, when you sign up with one of our services, you are free to depart whenever you like.
What if I am not happy with the service within the first 30 days ?
If for any reason you are not entirely happy with the service you receive from xman online within the first 30 days of signing up, you are eligible for a full refund, no questions asked. Just send us an email detailing the issue, and we will transfer the money back into your account. Customers acknowledge that domain registration,fees are non-refundable.
How can I provide some feedback to xman online?
Feel free to email us at support@xmanonline.com.au
How can I get in contact with someone from xman online?
You can get in contact with us here.